βœ…How to check Sync Status?

You can check the Sync Status by going to the Orders tab.

Sync Status

  • Synced: Successfully synchronized to PayPal

  • Pending: Orders are waiting to be synchronized

  • Over quota: Over quota means the number of orders submitted to PayPal is beyond your current plan limitation.

  • No Account OR Invalid: The Account OR is not available

  • No Tracking number: The order tracking number is not available on Shopify yet

  • No transaction ID: Shopify or the payment app does not return a PayPal transaction ID ( checkout X is not compatible with the app)

  • Missing PayPal account: The account corresponding to the payment account for the order has not been connected

  • Invalid tracking number: The tracking number is in the wrong or incorrect format

Time Filter: Filter the time you would like to show the orders.

For more detailed filters click on the icon magnifier:

Store: Filter the store you would like to show the orders

Payment: Filter the payment you would like to show the order

Per Page: Filter the number of pages you would like to show the order

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