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How to check Sync Status?

You can check the Sync Status in Tab Orders.
Time Filter: Filter the time you would like to show the orders.
Store: Filter the store you would like to show the orders

Sync Status

Completed: Successfully synchronized to PayPal
  • Completed: Successfully synchronized to PayPal
  • Pending: Orders are waiting to be synchronized
  • Over quota: Over quota means the number of orders submitted to PayPal is beyond your current plan limitation.
  • No Account OR Invalid: The Account OR is not available
  • No Tracking number: The order tracking number is not available on Shopify yet
  • No transaction ID: Shopify or the payment app does not return a PayPal transaction ID ( checkout X is not compatible with the app)
  • Missing PayPal account: The account corresponding to the payment account for the order has not been connected
  • Invalid tracking number: The tracking number is in the wrong or incorrect format
Payment: Filter the payment you would like to show the order
Per Page: Filter the number of pages you would like to show the order
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