SyncTrack - Payment-related FAQs

How do I pay for the app cost?

You pay through Shopify Payment. We don't accept other payment gateways.

Do I have to pay for orders I've submitted tracking before?

We understand that submitting tracking for orders took a lot of your time. It's really painful work, so let the application do this for you. You can select a range of days to submit the tracking numbers, if there are some duplications, it would be resubmitted by application.

How is my subscription calculated by time?

You will pay monthly when you activate the subscription. But orders will be counted from the 1st to the 31st of the month.

What happens when my credit is used up?

We will pause submitting the tracking info to Paypal for new orders until the end of the month. These orders would be marked as "in queue" until you upgrade the subscription. You will also be noticed by email (Admin email of Shopify)

I want to know how the app will work before paying for the subscription.

Of course, we have a Free package that helps you submit 30 orders a month for a lifetime. Give it a try.

How much does Synctrack - Add tracking auto cost?

The installation is free. We also offered a FREE Subscription for starting sellers who have lower 30 tracking needs to submit to Paypal monthly.
We also have other subscriptions plan which is monthly charging to your Shopify payment. No hidden fee. Please refer to our pricing table to find out more.