How to set up and what you should know about Multi-store feature?
In case you have more than one Shopify store, you can use the Multi-store feature to quickly access each account, save much more funds, and track the performance of all transactions across connected stores.

What you should know about multi-store?

Which Synctrack plan supports the Multi-store feature?

This feature is only available in the Pro, Pro Plus, Unlimited plan (you only need to have the Pro/Pro Plus/ Unlimited plan in 1 store to connect multiple stores, other stores can stay on the Free plan, however, in case you want to use advanced settings on the secondary stores, these shops must still be upgraded to paid plans).

How many stores I am supported on my plan?

Are the tracking numbers mixed across the stores?

No. The tracking numbers on every single store are separated perfectly, you can click to filter store and view trackings on different ones.

Are the PayPal accounts mixed across the stores?

It is up to you. You can setup different PayPal accounts for different stores or use the same PayPal account for some of stores. When you integrate multi-stores, Synctrack will ask you this part. Don’t worry about it.

Can I use the same PayPal/Stripe account on another store by activating on this store?

Yes. You can.

How to set up Multi-store connection

Step 1: Take some actions on the main store

The main store needs to be paid store in Pro plan or higher. It is to make sure this store is supported with multi-store feature
Action 1: Log in to the Synctrack app through the main store Go to tab Settings > Multi-store Integration tab and click the button Generate a connection key
The system instantly initializes a Connection key. Remember that this connection key is needed to copy and paste it into the sub store.
Action 2: Then select Add Connection and enter the Shopify URL of the sub store to integrate.

Step 2: Take action on the sub store

Log into the sub store, you will instantly view a pop-up which asks for Connection key from the main store. Enter the connection key which you already generated at the main store. Then click Submit to finish multi-store integration.
You can check the checkbox if you want to use the same PayPal account from the main store for the sub store.

What it looks like on all stores?

On all stores which are connected together, the multi-store connection is displayed exactly the same.
In 1 single admin panel, you can choose the store that you want to view data with only 1 click. The filter Store at the right side of the app supports users to instantly go to targeted store

On tab Dashboard

View video tutorial to deeply understand how it is set up
If you have any other concerns which this document doesn't help that case, please feel free to contact us through email [email protected] or reach us through in-app livechat, we are always right there to give you a full hand.